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Client Care Representative

 

Job Opportunity: Full-Time Client Care Representative

Company: Brockville Animal Hospital
Location: Brockville, Ontario
Type: Full-Time
Hours: 30–40 hours per week
Compensation: Competitive salary, commensurate with experience
About Us:
Brockville Animal Hospital is a privately and locally owned practice committed to fostering strong relationships with our clients and their beloved pets. As a growing practice, we are seeking an exceptional and professional individual who thrives in a team environment, values customer care, and shares our love for animals.
What We Offer:
  • Competitive compensation package
  • Bonus potential
  • Comprehensive health and dental benefits
  • Paid vacation
  • Uniform allowance
  • Personal pet policy
Key Qualifications:
  • Experienced customer care professional with proven ability to multi-task in a fast-paced environment.
  • Flexible, proactive, and demonstrates initiative.
  • Strong team player with excellent communication and customer service skills.
  • Attention to detail and a commitment to completing tasks enthusiastically, including routine activities.
  • Proficient in telephone and computer skills (experience with Avimark veterinary software is an asset).
  • Ability to exercise sound judgment and professionalism, particularly in challenging situations.
Responsibilities:
  • Provide outstanding client care by greeting clients, answering phones, scheduling appointments, processing invoices, and maintaining accurate records.
  • Foster a welcoming and supportive environment for both clients and team members.
  • Contribute to the smooth operation of the reception area and other daily administrative tasks.
  • Preference will be given to candidates with previous experience in a veterinary hospital or a related field.
Our Culture:
We pride ourselves on creating a positive, supportive, and collaborative work environment where every team member feels valued and empowered.
How to Apply:
If you’re ready to take the next step in your career and join our dynamic team, please email your cover letter and resume to our Director of Business Administration at lsloan@brockvillevet.ca. Be sure to reference “CCR” in the subject line of your email.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Visit us at https://brockvilleanimalhospital.net/ to learn more about our practice.
We thank you for your interest in our hospital.